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Mr. Monteleone has developed an extensive arbitration, mediation and expert witness practice. He is a certified arbitrator in ARIAS –US and has served as both an umpire and party-appointed neutral in various matters involving complex insurance and reinsurance coverage disputes. He has also been trained as a mediator by the International Institute for Conflict Prevention & Resolution (CPR) and has mediated several disputes in the insurance arena. He is frequently solicited for these services by both insurer and policyholder interests, and he enjoys an impeccable reputation for honesty, integrity and knowledge of insurance coverage issues.
He has practiced professionally in the insurance arena since 1980, both in the private practice of law and as an insurance company claims executive. In addition to his mediation and arbitration practice, he represents various insurers in coverage litigation, regulatory matters and arbitrations, as well as provides coverage advice and monitoring of underlying litigation, with a concentration in the areas of professional liability, errors and omissions (E&O), directors and officers (D&O), employment practices liability (EPL) and other claims-made insurance products.
Mr. Monteleone’s practice also includes a substantial component in the area of drafting policy forms and endorsement language, as well as providing legal consulting services, to a wide variety of specialty lines insurers, brokers and insureds. In addition, he frequently serves as a consulting and testifying expert witness on issues of insurance industry custom and practice and bad faith.
He is a recognized and acclaimed authority in his field, whose legal opinion is regularly sought out by those in the media, and is well-respected within the insurance industry, as well as both the insurers’ and policyholders’ sectors within the insurance coverage bar.
Alex Oddy is a partner in the insurance and reinsurance litigation group of Herbert Smith with broad experience of acting for insurers and reinsurers as well as insureds and brokers. This includes advising on a wide range of coverage issues and disputes, subrogated recovery actions and contentious regulatory investigations. He specialises in coverage disputes in the energy insurance sector.
He also handles general commercial litigation and has considerable experience of product liability claims for both claimants and defendants. Alex also has experience of insurance insolvency issues. He leads the ADR practice within Herbert Smith's litigation and arbitration division and is a CEDR Accredited Mediator. He is a solicitor Advocate (Higher Courts Civil Proceedings).
Alex’s notable credentials are:
• Acting for a National Oil Company on claims under an offshore CAR policy concerning the constructive total loss of a platform
• An NOC/IOC joint venture on alleged breaches of warranty concerning a CAR insurance of an offshore pipeline
• BP and its joint venture partners in a coverage dispute with underwriters and BP's brokers, Aon, over an offshore construction all risks open cover facility (BP v Aon  Lloyd's Rep I.R.577; BP v GE Frankona Reinsurance & Others  1 Lloyd’s Rep 537)
• A Lloyd's Syndicate and London market reinsurer on the US Cuban Sanctions regime and EU response
• A London market broker on investigations by the FSA
• A major UK reinsurer in a reinsurance arbitration arising out of the World Trade Centre loss
• Acting for a major international broker defending numerous insurance brokers’ E&O claims in the UK and Europe
• Messer UK (now Air Liquide UK) throughout the Benzene litigation in the Commercial Court (Britvic v Messer  1 Lloyd’s • Rep 20,  2 Lloyd’s Rep 368 (CA), Bacardi v THP  1 Lloyd’s Rep 62,  2 Lloyd’s Rep 379 (CA))
• Representing RSA on a wide range of property insurance disputes including all risks policies and indemnity policies
Alex has received numerous accolades, the most recent of which can be summarised as:
"At the top end of his area of expertise" - Legal 500 UK 2010
"The service he provides is second to none" – Legal 500 UK 2010
Alex Oddy provides "quick and comprehensive answers" – Legal 500 UK 2009
Contact Details: +44 207 466 2407
Julian Burling is a barrister, arbitrator and mediator at Serle Court chambers, Lincoln’s Inn, with over 30 years of experience in insurance/reinsurance related disputes.
He was Counsel to Lloyd’s from 1995 to 2010, the principal legal adviser to the Corporation of Lloyd’s on legal matters relating to Lloyd’s and the Lloyd’s market, including insurance, reinsurance, insurance intermediaries, banking, trusts, insolvency and FSA and overseas regulatory matters.
Julian is a member of the Chartered Institute of Arbitrators, a Panel Member of ARIAS (UK), and a CEDR Accredited Mediator. He is a committee member of the British Insurance Law Association, of which he was Chairman from 2008 to 2010. He is a guest lecturer on insurance law and regulation at the Centre for Commercial Law Studies, Queen Mary, University of London as well as lecturing at conferences on insurance law and to firms of solicitors. He is a contributor to Clarke, The Law of Insurance Contracts, and other publications. He speaks basic French and German.
+44 (0) 207 242 6105 (chambers)
+44 (0) 7970 958252 (mobile)
Sylvia Lenzen is a qualified CEDR Certified Mediator having successfully completed the CEDR (Centre for Effective Dispute Resolution) training course in 2009. She is fluent German speaking as a second language. Sylvia also is a member of the London and International Insurance Brokers Association (LIIBA), and a member of the International Association of Claims Professionals (IACP).
A highly respected Claims broker with excess of 25+ years experience in the London market, Sylvia first joined Aon in 2003. She currently holds the position of Head of Claims for the Americas Reinsurance division in London and is now the Executive Driector of claims for AonBenfield for the Americas, Accident and Health and Binders Divisions. Sylvia’s key responsibility is for handling and resolving all issues arising out of the complex claims process and Reinsurance Disputes.
With reporting lines directly into senior management both in the UK and US, Sylvia is responsible for ensuring Clients receive the best possible service whilst retaining the relationship between the parties, therefore, ensuring the success of future commercial business transactions. Sylvia is also a member of the Claims Executive for AonBenfield UK reviewing procedures and ensuring best practices are constantly reviewed to guarantee ultimate Client satisfaction.
Sylvia previously worked for the BMS group for 12 years as a Divisional Director in charge of the claims Division responsible for all classes of business placed by this London based broking firm. This included, in addition to the main book of US treaty business, lines such as International treaty, Marine and Facultative placements.
Sylvia began her career at Price Forbes which is part of the Marsh group of companies, handling US direct claims.
Contact details: Tel: 07788718841
Peter Schwartz is widely acknowledged for his depth of understanding of the Insurance and Reinsurance industry and his commercial approach to providing practical solutions. His experience has been particularly focused in liability insurance and non-marine reinsurance. Peter has, for many years, been identified as an expert in the field of Insurance and Reinsurance law in the UK Legal 500, Chambers Legal UK and Euromoney's Guide to the World's Leading Insurance and Reinsurance Lawyers. Peter is a member of the IBA, BILA and the CII, and he is also a CEDR Accredited Mediator. He speaks regularly at conferences and seminars on risk related issues, both in London and around the world and is a Visiting Lecturer in Insurance Law and Risk Management at the University of Leeds.
Sample transactional highlights include advising clients in connection with the following market issues:
World Trade Centre 9/11 litigation New York; Weavers litigation and arbitrations; credit crunch claims; LMX spiral; Lloyd's Names litigation; PA spiral; hurricane, mining, energy and pharmaceutical losses, fraud litigation involving captives, binding authorities and premium diversion; international property and reinsurance arbitrations; commutations; inspections of records; professional liability claims against brokers, intermediaries and professional advisers; reinsurance run-off and portfolio transfers; new product development; education and training.
Advising leading insurers and reinsurers in connection with UK regulatory issues and the current EU sectoral inquiry into commercial insurance and reinsurance.
Advising various risk carriers in connection with the drafting, review and negotiations of various types of insurance and reinsurance contract wordings.
Advising on the formation and acquisition and/or sale of numerous insurance businesses and relevant due diligence/risk management issues.
Co-Legal Adviser – Lloyd's Reinsurance Claims Group
Contributor and Steering Committee Member – Advanced Studies Group, Insurance Institute of London Publication "Alternative Dispute Resolution in Practice" (2011)
Most recent employment history
Holman Fenwick Willan LLP (Consultant) 2009 - present
Mayer Brown International LLP (Partner) 2006 - 2009
Baker & McKenzie LLP (Partner) 1998 - 2006
Solicitor of the Supreme Court of England and Wales 1978
Direct: +44 (0)20 7264 8171
Mobile: +44 (0)7879 478499
Acting for many of the leading insurance and reinsurance companies and syndicates, Colin Croly has advised for over 30 years on all areas of insurance, concentrating on reinsurance including contract wording and dispute resolution and issues relating to asbestos pollution and ART not only in London but in conjunction with overseas lawyers. Colin now acts as a Consultant, Arbitrator and Mediator.
Placed as one of the top 20 reinsurance lawyers in the world by Euromoney’s Best of the Best survey Colin has again been nominated by Who’s Who Legal, the international Who’s Who of business lawyers as the Insurance and Reinsurance Lawyer of the Year 2009, the fifth year running. He is also recommended in the Legal 500 as a leading individual in reinsurance and Chambers & Partners identifies him as “basically Mr Reinsurance”.
Colin is Secretary General of AIDA (Association Internationale de Droit des Assurances), Chairman of AIDA Europe and Chairman of AIDA’s Reinsurance Working Party. An active member of the Federation of Defense and Corporate Counsel (FDCC) Colin was a member of the Board until 2008, being the only non-US member. He is an Adjunct Member of the International Association of Claims Professionals. A former government appointee to the IBRC (Insurance Brokers Registration Council) he has held numerous other offices. He lectures regularly at Zurich and Hamburg Universities and throughout the world; Colin originated Reinsurance Practice and the Law (Informa) and was joint editor (1993 – 2009) and is also an author of many published articles on reinsurance.
Colin is an ARIAS UK certified Arbitrator, is on the Supervisory Board of ARIAS Europe (Germany and Eastern European Countries) and is a Founding Committee member of INREM, the Mediation Service to the UK Market.
Contact Number: +44 (0)777 5566214
In his previous capacity as Group Claims Director at Brit Insurance, Bob Foster developed a claims strategy which was both innovative and leading edge, in anticipation of the direction Managing Agents would ultimately be driven by the Lloyd’s Franchisor.
In this role, he effected major change, transforming a single claims function into three distinct areas, Global Markets, Reinsurance and UK. Significant travel was required to manage outsource facilities and with such a technical claims background he was both referral manager for high value technical claims, (all classes) and internal/external technical claims file auditor.
Also during his tenure at Brit Bob became deeply involved with organisational issues at Lloyd’s and the LMA, becoming Chairman of the Lloyd’s Market Claims Committee in 2008.
Since retiring from the role of Group Claims Director in June 2009, he has since acted as an Ambassador to Lloyd’s for a global claims service provider on a part-time basis.
Bob Foster started his career as a Chartered Surveyor and was responsible for the valuation of buildings, plant and machinery assets for UK multi-national corporations and financial institutions. Such appraisals were for insurance, open market, going concern and other financial accounts purposes. After a comprehensive training in commercial and industrial property and business interruption claims his role developed into servicing multi-national and corporate accounts.
Then, as a founder member of a highly skilled loss adjusting team who came together to form CCS Global, Bob was involved in and helped develop a disparate range of claims related services to traditional and new risk transfer markets. Of particular note were Adjusting/Consultancy of high-value claims, Claims Audits - including Lloyd’s Compliance Reviews and Binder Claims Audit in the UK, Hong Kong, Australasia, Strategic Managed Withdrawals (Run off). In addition to the above Bob has dealt with a number of substantial product and public liability claims.
After leaving CCS Global, Bob Foster offered to the market, consultancy services associated with claims of all descriptions. He successfully won a contract with the United Nations for the assessment of claims resulting from Middle Eastern conflicts and provided support to a major Scandinavian Corporate in their business recovery following significant conflagrations at plants in Poland and Russia.
Contact details: Tel: 01483 273075
Adrian Ballardie is an experienced and respected underwriter and underwriting manager, having 36 years of activity in the London (re) insurance market in those roles. He is currently acting in a consultancy role.
After gaining a BSc. (Hons.) degree at the University of Nottingham, he started his underwriting career at the Prudential Assurance Company. He has worked for several companies, including London Guarantee & Reinsurance, St. Paul Fire and Marine, and Axa Re. His career has been in underwriting and managing the underwriting of property insurance and reinsurance business, most recently helping to found Tokio Marine Global in London from 2005 as Chief Underwriting Officer.
In addition to his underwriting experience, he has contributed time to serve on various market bodies in London for technical, training, and advisory roles, and has been a council member of the Insurance Institute of London.
Mr. Ballardie’s interests also include alternative dispute resolution, and he is an Associate of the Chartered Institute of Arbitrators, and has experience as a reinsurance arbitrator. He is also an A.R.I.A.S. qualified mediator, and is an A.C.I.I.
Contact details: Tel: 07710 799886
Katherine Billingham is a dynamic, results-oriented, experienced mediator and arbitrator, highly accomplished in reaching cost-effective solutions in hundreds of complex reinsurance and insurance matters for twenty-eight years.
Katherine received her Law Degree in 1982 from Stetson University College of Law. She is a licensed attorney in Florida and Ohio and authorized to practice in numerous federal courts. She earned her CPCU Certificate in 1989. She is a member of IAIR and has also served as Vice Chair of the ABA Excess, Surplus Lines and Reinsurance Committee.
Katherine is a Founder of the Re-Insurance Mediation Institute (“ReMedi”) in New York City and serves as Chairperson of the Board and as Chief Executive Officer.
Since 2004, most of her professional work has been focused on providing mediation and arbitration services to the reinsurance and insurance industry. She has assisted numerous parties in reaching highly satisfactory, cost-efficient and sensible results. Additionally, she has provided reinsurance recovery services to the industry, and served as the Reinsurance Consultant to the Ohio Insurance Liquidation Office from 2004-2008. In addition, Katherine teaches as an adjunct professor at the Charlotte School of Law. She has given numerous presentations and authored many articles on arbitration and mediation in the Reinsurance industry.
Katherine is a Certified Mediator and Arbitrator with ARIAS and received mediation training at JAMS in Washington D.C. as well as at Conflict Management Services in Columbus, Ohio. She is also a Certified Neutral with the American Arbitration Association (AAA) and a certified Arbitrator with AIRROC. Additionally, she has presented at many conferences since 2004 as a Mock Mediator including ARIAS, AIRROC, ABA Dispute Resolution Committee, Marcus Evans and the Illinois CPA Society ~ Insurance and Reinsurance Section. She has also presented numerous times on reinsurance arbitrations. She has published numerous articles on reinsurance mediation and arbitration.
Contact Number: Mobile: 001 317 769 4700
Phillippa Rowe’s primary expertise is in insurance and reinsurance claims negotiation, management and settlement. She has extensive experience of Lloyd's, London market and world-wide insurance and reinsurance principles and practice, gathered over fourteen years as a leading market participant in the role of Claims Manager for the Kiln group at Lloyd’s, and over twenty as an independent reinsurance consultant. At Lloyd's she was responsible for negotiation and settlement of major international insurance and reinsurance claims and disputes, and for negotiating and agreeing reinsurance contract wordings. She has given expert and factual evidence on London Market practice and claims related matters both in court and to arbitration tribunals, and sat as a re/insurance arbitrator and mediator in London and internationally - including Toronto, Bermuda, Massachusetts, New York, Dallas, and in US Federal Court proceedings.
Her current professional activities include provision of arbitration, mediation and expert witness services and expert opinions, technical consultancy, audit and inspection services on reinsurance, binding authority and insurance matters to members of the Lloyd’s and London and international insurance and reinsurance markets. Mrs Rowe acts as mediator, arbitrator and expert witness in re/insurance related and other general commercial disputes, and in particular has mediated some major insurance claims and insurer-broker disputes.
Phillippa is a graduate in Economics from New Hall (now Murray Edwards College) , Cambridge, a Fellow of the Chartered Insurance Institute (FCII) and Chartered Insurance Practitioner, a Fellow of The Academy of Experts (FAE), and an accredited mediator on both the ARIAS(UK) and Academy of Experts’ panels. She is also an experienced arbitrator, and arbitration chairman, and a member of the ARIAS(UK) panel of arbitrators, and an expert determiner, and was appointed a Claims Adjudicator under the WFUM companies’ Scheme of Arrangement.
Phillippa also trains and assesses mediation skills for The Academy of Experts and elsewhere. In January 2011 she acted as a judge and “mediator” at the Worshipful Company of Arbitrators first Competition in Mediation Skills for law students, and will be doing so again in 2012. She also lectures and writes widely on Mediation and ADR, and is the author of two important books on the subject.
Currently - Senior Partner, Phillippa Ross & Co, Reinsurance Consultancy & Reviews, a firm providing professional services to the non-marine insurance and reinsurance markets. Reinsurance Consultant, expert witness, arbitrator, expert witness et al.
2006 - Member, Worshipful Company of Arbitrators
2004 - ARIAS(UK) Certified mediator panel member
1998-02 - Director, Contract Clauses Agency Limited (a joint venture between Phillippa Ross & Co, Reinsurance Evaluations Ltd and Thompson Reinsurance Researches)
1998 - Fellow of The Academy of Experts (FAE) Arbitrator Panel member of ARIAS (UK)
1996 - Member of BILA (British Insurance Law Association)
1995 - Accredited Mediator and Qualified Dispute Resolver on the Academy of Experts Register (QDR)
1993 - Member of the Academy of Experts (MAE)
1992 - Associate of the Academy of Experts
1991- date - Senior Partner, Phillippa Ross & Co.
1989 - Chartered Insurance Practitioner
1989-91 - Sole practitioner, Phillippa Ross & Co
1981 - Fellow of the Chartered Insurance Institute (FCII)
1978 - Associate of the Chartered Insurance Institute (ACII)
1977 - MA, Cantab
1974-89 - R J Kiln & Others, Lloyd’s, a leading non-marine syndicate in the Lloyd’s market, working primarily in the fields of claims management, and contract and policy wordings, and approximately two years’ underwriting.
1971-74 - New Hall (now Murray Edwards College), Cambridge, BA in Economics
Contact Numbers: +44 (0)1388 537755; +44(0)7710 250973
Perry S. Granof is Of Counsel at Williams Kastner and Managing Director at Granof International Group LLC, where he provides insurance consulting services for directors and officers liability (D&O), professional indemnity (PI) and financial institutions (FI) insurance, specializing in international and domestic exposures. Prior to founding Granof International Group, he served as Vice President and Claims Counsel with Chubb & Son’s Specialty Insurance Claims Department. Mr. Granof joined Chubb in May 1990 after having managed the Directors and Officers Liability Insurance Claims Department for Continental Insurance Company.
Mr. Granof’s insurance career spans over 30 years. In that time, he resolved thousands of cases, and has authored and co-authored numerous articles that appeared in such publications as Juriste International, The Brief, the New York International Law Review, the Tort Trial & Insurance Law Journal and Mealey’s Emerging Insurance Disputes, among others. He has spoken extensively on D&O, PI & FI insurance issues throughout North and South America, Europe, and the Pacific Rim at company and industry seminars sponsored by such organizations as the American Bar Association (ABA), the American Conference Institute, C-5, the City Bar of New York, the Chicago Bar Association, the Euro-Legal Forum and the Professional Liability Underwriting Society (PLUS). He has also been quoted in numerous trade periodicals such as Business Insurance and Advisen.
He has extensive experience negotiating settlements involving significantly high exposure litigation within the US and abroad. Though his years of experience, he is well qualified to mediate commercial cases, specifically insurance coverage disputes among insurers and between insureds and their insurers.
Mr. Granof is a member of the State Bar of Wisconsin, The Washington State Bar, the ABA and PLUS. He serves as, Chair Elect of the Professionals’ Officers’ and Directors’ Liability Committee and Chair Emeritus of the ABA Torts Trial and Insurance (TIPS) International Committee. He is also the TIPS to the ABA Task Force on Financial Markets Regulatory Reform. Mr. Granof was elected to the Phi Beta Kappa honors society and graduated with a Juris Doctorate degree from the University of Wisconsin.
Contact Details Mobile: (847) 242-9932
In his previous capacity as Executive Vice-President at SCOR Global Property & Casualty Reinsurance Company, Pierre CHARLES had worldwide responsibility for the Claims & Commutation Division. He has had more than 35 years of experience in Insurance and Reinsurance, mostly at an international level.
In his position with SCOR, he managed claims teams in the Company’s main hubs – i.e. Paris, London, Zurich, Cologne, New-York and Singapore – for all lines of business including treaty, facultative and specialty lines.
Pierre had numerous functions reporting into him, namely the Legal & Claims Liability Management, Bodily Injury Claims Departments with specialized lawyers, the Commutation Department and the Operations, Procedures & Control Departments. Total Liabilities under his control were 11 billion Euros at December 31, 2010.
Pierre CHARLES was directly involved in the settlement of large, litigious claims for the Group and managed actively a significant number of court litigations, arbitrations and mediations, notably in the US, UK and Continental European markets. The most emblematic were linked with the September 11, 2001 terrorist attacks. He personally led settlement negotiations on specific large and difficult cases.
Pierre CHARLES was in charge of the run-off activities with teams based in Paris, Zurich and New York. His proactive commutation policy generated a significant profitable contribution to the accounting result. In addition, he held office of President & CEO of two reinsurance subsidiaries placed in run-off in Bermuda and in the USA.
Over a period of 14 years in his previous employment at AIG’s European Headquarters, Pierre was responsible for underwriting and claims operations in 13 European countries with the strategic development for products distribution and joint ventures with financial and non-financial partners. In addition, he had responsibilities in Reinsurance Captives Management, acquisitions projects, and was in charge of the relationships with European Insurance Regulators.
Pierre started his insurance career at the International Division of the French Group GAN and for six years was in charge of development of activities in Continental Europe, in the UK and the USA where he was instrumental in the creation of an insurance joint venture with the Chubb Group and a joint Reinsurance Company with a leading US Reinsurer.
Thereafter, he was appointed Senior Vice-President in charge of GAN’s personal lines French portfolios (Motor, Homeowners, Personal Accident, etc.) and managed the Independent General Agents distribution network. In this capacity, he had the responsibility of leading negotiations with Agent’s Unions representatives and solving distribution litigations.
He then joined Allianz in France as Deputy General Manager in charge of Reinsurance, Personal Lines Division and held the office of General Secretary.
During his career, he has held various positions as Member of Boards of Directors and Executive Committees in a number of Insurance and Reinsurance Companies in Continental Europe, UK & the USA.
Since retiring, he actively seeks arbitration and mediation appointments.
Pierre Charles holds an Engineering degree from ENSEM, a Master of Science from the California Institute of Technology (CALTECH), and an MBA from INSEAD. After his MBA, he worked for Mc Kinsey for 3 years before joining the Insurance / Reinsurance industry. Professional Memberships
Member of AIDA France
Member of IACP (International Association of Claims Professionals)
Certified Arbitrator ARIAS US
Arbitrator: Panel Member ARIAS UK
Member of CEFAREA (French Insurance & Reinsurance Arbitration Centre)
Member of APREF (French Reinsurers Association)
Former member of the Board of the French Insurance Association (FFSA)
Direct + 33 1 43 54 98 71
Mobile + 33 6 73 73 70 91
John Arpel is currently Managing Director of Allianz Risk Transfer in Amsterdam. He started in the business in 1968 and enjoys learning every day. He has been actively involved in Mediation, Arbitration and Expert work since 1988. John has English, Swiss and French Nationality.
He enjoys a strong academic background, with a Degree in Law and Economics (London University). He is a Fellow of the Chartered Insurance Institute and has achieved a Research diploma in Advanced Insurance Studies. John also holds the Institute of Directors diploma and is a qualified mediator.
John Arpel is presently with Allianz Risk Transfer AG, Switzerland (1997 et seq) and is currently the Managing Director of Allianz Risk Transfer NV, Netherlands.
His previous employment history commenced with an initial career in the London reinsurance market and at Lloyd’s, as underwriter and broker (1969-1976 – Sun, Alliance & London, 1976-1980 – Frizzell International).
John Arpel is also an ex-council member of the Academy of Experts and is actively involved as an Arbitrator, Mediator and Expert Witness.
He Lectures in Western and Central Europe on Insurance and Risk Management Topics including alternatives to traditional covers, mainly for Management Centre Europe and Chartered Insurance Institute. He has written various articles and papers on Reinsurance, Risk Management and Dispute resolution
In 1993, John was received the Morgan Owen medal as prize winner for his research paper entitled – The Application of Risk Management Principles to running an Insurance Company.
Other positions held have been:
1980 - 1985 Account Executive at Anglo-Swiss Reinsurance Brokers, Basel
1985 - 1989 Vice President of Swiss Re’s operations in Toronto and Zürich
1989 - 1994 Director of SCOR’s operations in UK
1994 - 1996 European Account Manager & Underwriter – Elvia Insurance Company
1996 - 1997 Manager of financial and accounting departments and account executive at Anglo-Swiss Reinsurance Brokers, Basel
Contact Details: Tel: +41 79 340 0294
Andreas Stahl is a German qualified lawyer with over 15 years of London Market experience in Insurance and Reinsurance Claims and Dispute Resolution. Previously the General Counsel of Hannover Re in London, he was responsible for the Management of all worldwide Insurance claims from all lines of business. In this capacity he mediated numerous complex claims on behalf of the company. In addition he is a Panel Member of ARIAS (UK) and a former Certified ARIAS US member, having been appointed on numerous arbitrations in Europe and the US.
Andreas is well known and respected by the market for his commercial approach when settling complex disputes, leaving both parties on good terms to continue their business relationship. His in-depth knowledge of international insurance and reinsurance law and principles gives the parties an early assessment of their chances to obtain a viable commercial outcome.
In addition he was in charge of the Management of the company's substantial run-off portfolio. In 2011 he was the project sponsor of a huge and complex Part VII, where international business was successfully transferred to another carrier.
Andreas has written numerous articles and was author of The Law of Reinsurance and the London Market which was published in January 2006. He is fluent in German, Swedish and English.
Contact details: Mobile +44 (0)7917 185681
Miles Banks is a highly respected claims broker with 30+ years experience in the London and overseas markets, specialising in the amicable resolution of complex claims and (re)insurance disputes. Miles chairs a number of London market groups and is a past president of the International Association of Claims Professionals.
He joined Willis Group Limited in July 2007 and holds the position of Chief Claims Officer and is part of the Global Group Management Team with responsibility for handling complex claims.
Miles Banks reports directly to the Chairman and CEO of Willis Ltd. and acts as an independent advisor to business units, trouble-shooting commercial risks and is a member of the Risk Management Committee, Carrier Relationship Working-Group in addition to assisting with the Willis Quality Index. He is instrumental in supporting Willis’ clients by ensuring and facilitating a seamless claims process, thereby resulting in world-class client relations.
From 2003 – 2007, he was Director of Claims – Chairman’s Office, for Aon, Ltd., reporting directly to the Chairman and CEO. As Director of Claims, he was involved in a wide range of claims-related matters, working with the company’s many divisions to facilitate the smooth progression of large claims between Aon’s clients and their (re)insurers. Between 1998 –2003 he was Executive Director responsible for the North American Reinsurance Claims Division.
Prior to his career at Aon, he worked at Guy Carpenter, London, from 1981-1998, where he grew in responsibility to become Director in charge of the United Kingdom and International Claims Departments.
Miles is a member of numerous claims committees that include the London and International Insurance Brokers' Association (LIIBA) and sits on the Advisory Board of the London Market Claims Council. He is a Past President of the International Association of Claims Professionals and in April, 2006, he was appointed to the Board of Directors of the American Society of Workers Comp Professionals, Inc. (AMCOMP). In 2008, he was selected as a recipient of the 2009 Don DeCarlo "Legends" Award in recognition of his leadership, commitment and outstanding achievements in the insurance industry.
Contact Number: Mobile + 44 780 119 8840
Paul Moss is a leading reinsurance claims practitioner with over 30 years experience in the industry. He has worked closely with major law firms on both sides of the Atlantic in dealing with some of the most high-profile issues that have challenged the reinsurance sector. He is highly respected for his relentless efforts to raise the standards of technical knowledge and efficient practices in claims handling.
Paul chaired the LMA Reinsurance Claims Group (2006 – 2008). He sat as a member of the Lloyd's Members Claims Group and the newly formed London Market Claims Strategy Group. He has worked with CEDR and CPR (New York) to develop protocols for resolving disputes. Paul serves as a member of the training committee for the Insurance Association of Claim Professionals. He is an Associate of the Chartered Institute of Arbitrators, an affiliate member of the Institute of Legal Executives, a member of the Civil Mediation Council and also sits as a Committee Member of the British Insurance Law Association. Paul chaired the Lloyd's Katrina Claims Co-ordination Group and led the Insurance Institute of London Study Group 253, which published "Run-off Management and Commutations in Practice". He has recently been elected as a Committee Member of the Panel of Arbitrators A.R.I.A.S. (UK).
Paul Moss has written articles, given presentations and over the last 20 years, spoken at industry conferences on reinsurance claims related matters both in Europe and the USA. Most recently, he promoted actively an international mediation initiative for reinsurance disputes culminating in the creation of the CPR International Reinsurance Dispute Resolution Protocol. He chaired the Insurance Institute of London research study group for “Alternative Dispute Resolution in Practice” and is co-founder of INREM www.inrem.org
Paul Moss received the Insurance Day “Industry Achiever” of the year Award 2007 in recognition of his lifetime body of work in the reinsurance community and recent achievements to promote mediation as an alternative to litigation and arbitration.
Paul Moss is appointed Managing Director, Xecute (Partners) Limited and Director, International Business Development, North American Risk Services (NARS). He previously served as Group Head of Claims for Montpelier Re (2008 - 2012) with claims oversight responsibilities for Syndicate 5151 and Montpelier Re (Bermuda) and America. He was appointed a Board Member of Re/Insurance Mediation Institute, 750 Lexington Avenue, New York (2010) www.remedionline.org
Prior to joining Montpelier Re, he was Head of Claims, QBE European Operations and Limit Underwriting Limited, reporting to the Chief Underwriting Officer, and was the Technical Claims Director, QBE International Insurance Limited; QBE Re UK; QBE Insurance (formerly Iron Trades Insurance Company); Director, Ridgwell Fox (Underwriting Management) Ltd, all being subsidiaries of QBE Insurance Group.
During 2001 through to 2009, he served as Non Executive Director, Navigant Consulting UK (a subsidiary of the parent company based in Chicago).
His other positions were :
• Chief Claims Officer – AXA Corporate Solutions Worldwide 1992-2000
• Claims Manager, Charter Reinsurance Company & Claims Director, Lime Street Services Limited 1986 – 1992
• Various senior claims management positions in the London Market 1978 - 1992
• Primary Insurance and legal training 1967 - 1978
Contact Details Mobile: + 44 (0)7971 569960
Peter Matthews is an actuary who is well respected in the London Market for his adjudication contribution to numerous solvent and insolvent Schemes of Arrangement. During his career he has provided actuarial expert advice in several arbitrations spanning London, Bermuda, North America and Egypt. Peter is an experienced reserving actuary and is an avid supporter of ethics in business.
A Fellow of the Institute of Actuaries and was a founding partner of EMB Consultancy, a firm that became the largest non-Life actuarial firm in Europe specialising purely in the Property and Casualty insurance sector. Mr. Matthews retired as a full time partner in 2005 but retained a role as Consultant Partner until EMB Consultancy merged with Towers Perrin in February 2011.
Mr. Matthews has acted as Scheme Adjudicator for almost thirty Schemes of Arrangement, has been Actuarial Adjudicator on two Schemes of Arrangement, the peer review actuary on eight insolvent Schemes and the Scheme Actuary for five insolvent estates.
Mr. Matthews has provided litigation support on a number of high profile reinsurance related matters in the USA, Egypt, Bermuda, Australia and UK. Throughout his career he provided reserving advice to many Lloyd’s syndicates and London Market companies and represented a large US insolvency on the KWELM Reserving Committee. Prior to the formation of Equitas Mr. Matthews advised on the adequacy of the Balance of Account reserves.
Mr. Matthews was a member of the Institute of Actuaries World Trade Centre committee and the General Insurance Reserving Issues Taskforce (known as GRIT) which presented a session paper to the Institute of Actuaries in March 2006. Recently he was a member of the Public Domain working party which reported on the various actuarial roles in Schemes of Arrangement and Part VII transfers.
Mr. Matthews was awarded the Association of Run-Off Companies lifetime achievement award for Services to Legacy Business in October 2008.
Contact Number: Mobile: + 44 (0)7807 404202